General
1. What is stabilized greenery?
Preserved greenery is natural vegetation (moss, lichens, leaves, flowers) subjected to an ecological process that preserves its appearance and softness without the need for water or light.
2. What is the difference between preserved greenery and artificial plants?
Preserved greenery is 100% natural, unlike artificial greenery, and maintains a fresh, lifelike appearance without plastic or maintenance.
3. How long does preserved greenery last?
Preserved greenery doesn't have a fixed shelf life or expiration date. Therefore, it can last a lifetime, provided you purchase it only for interior spaces. After 10 years, it may need some touch-ups, like any other wall in your home, but you don't have to worry about its durability since it's preserved.
Maintenance
4. Does the preserved greenery require maintenance?
No. It doesn't require water, sunlight, or pruning. Just avoid splashing it with water and position it carefully, following our instructions.
5. Is it necessary to spray it with water or polish?
Absolutely not. Using liquids can damage the stabilized material.
6. How do you clean it?
It doesn't collect dust because it's antistatic. If you need to lightly clean a spot, you can use a soft brush, a gentle dust swiffer, or a cloth. It also doesn't attract insects, again because it's antistatic.
Customization and orders
7. Can I customize a wall or a painting?
Yes! You can completely customize your wall; we always work to order, so we don't standardize any of our products. Every client is unique, and that's why our work must respect and reflect their needs. For lichen, you can also send us a photo of the space. Once you choose your colors, we'll send you a free mockup and quote.
8. Can I request my company logo in moss?
Of course. We create custom signs and company logos using preserved moss. We can also combine moss with other materials, such as wood, plexiglass, and so on, to create the perfect logo for your project.
9. Do you only do vertical walls?
No, we also create paintings, furnishing accessories, indoor gardens, and artistic installations.
10. Can I assemble a wall myself?
Yes, a wall can generally be assembled independently; two people are required. We provide the screws and anchors needed for assembly. Tools include a screwdriver, a drill, and a jigsaw (or a reciprocating saw) for any necessary adjustments. These tools can all be hobby tools. Otherwise, we provide assembly service.
Shipping and times
11. What are the delivery times?
Lead times vary depending on the project, but average between 5 and 15 business days . We'll let you know the exact lead time when you place your order.
12. Do you ship throughout Italy?
Yes, we ship throughout Italy and Switzerland. For other international inquiries, please contact us directly.